Q: How do I pair my headset to a standalone Base Station? Night: In between Streaming and Home, this setting is ideal for soft speakers and gaming at night when little ambient noise is present. However, we are always working on great new products. My A50 + Base Station is not charging or will not turn off. I dock them every time I take them off cause I have a 1 year old that grabs anything he can get his grubby hands on. A: Yes, you can cancel your pre-order by contacting our customer service team. If you are still experiencing issues with your headset, please contact Customer Support. A: Home: This is the default view. Q: Is the new Base Station compatible with any A40 Headsets? Q: Can I use the Xbox One A50 Wireless + Base Station with my PS4, or vice versa? To do this, make sure the Base Station is powered on. Q: How much does a standalone Base Station cost? You can find our customer service contact information here. A: The Xbox One A50 (Green) uses different hardware for voice chat over USB than the PS4 A50 (Blue) to eliminate the need for a controller cable on the Xbox One. A: Yes, the USB Game channel is a 6-channel PCM endpoint supporting Dolby 5.1. It will always begin to charge then for me. To pair your A50 Wireless Headset to a new Base Station, simply drop the headset into the cradle of the Base Station you wish to pair with. A: Yes, via the USB charge port located on the side of the Base Station. Q: What’s the difference between the the Gen 1/Gen 2 A50s and the new A50s? A: Additional USB cables sold separately. Q: My headset isn’t working/giving me issues. Balanced mids and highs for the optimal gaming audio experience. The all-new ASTRO Base Station features a 5 GHz wireless transmitter that provides clear, low-latency voice communication, … A: The new A50 will have ACC compatibility via PC or Mac. It’s ideal for quiet studio/home environments, and offers the most natural sounding voice, and will allow background noise if present. – Set speakers to Headset Earphone (ASTRO A50 Voice). Press J to jump to the feed. Q: Can I use the new A50 Mod Kit on previous generations of the A50? Not seen an issue with them always plugged in. Download and install the ASTRO Command Center You can find the ASTRO Command Center Software here: ASTROGaming. A: No. – Plug the Base Station in and place it in PC Mode by toggling the switch on the side of the Base Station from PC to Console Mode. Astro A50's, do you always leave them on thr base station? Tournament: This is the most aggressive setting meant for voice isolation and eliminating crowd noise in loud environments. You can swap by re-pairing the headset with the new Base Station by dropping it into the Base Station cradle. Q: Does the new A50 work with the ASTRO Command Center Software? Q: When will my order ship? Q: Is the new Base Station compatible with any A40 Headsets? I dont like the idea of something that operates off batteries being on a constant charge after they're fully charged. The new A50 should last through any gaming session as long as you’re using the base station between uses. It is processed with PLIIx and Dolby headphone to give simulated surround sound. Maybe you could get crappy analogue stereo sound by using a long 3.5mm cable frome the aux in on the headset to the headphone socket on your TV? It’s been tuned for smaller LAN environments and typical home settings. Astro's flagship headset has gotten a soft revamp for 2019, and it continues to represent one of the best wireless gaming headsets you can get. Q: What is included with the new A50 Wireless system? A: Unfortunately, no, due to the design of the headset. To pair your A50 Wireless Headset to a new Base Station, simply drop the headset into the cradle of the Base Station you wish to pair with. USB Voice can still be used for chat. A: No. I have never gotten a low battery beep. Q: What is included with the new A50 Wireless system? The Astro A50 sports a sleek and more extravagant design as it comes with a grey color scheme with gold/grey accents, blue highlights, and controls on the side of its ear cups. Leaving them lying around is something my OCD won't be able to handle! The new battery boasts about 15 hours of life, which as improvement compared to last year’s which only gave about 10-to-12. A: Yes! A: It also comes with a foldable and adjustable microphone and a base station that doubles up as its charging station, making it versatile and portable. Additionally, if both are plugged in at the same time, ensure that the optical output is playing at 48000 Hz sample rate or the outgoing mic will distort the voice. There is a fix. You can safely stop reading this right now, head on over to your retailer of choice, and pick up the Astro A50 Wireless + Base Station and you will not be disappointed. Connect your base station to your PC via the USB power cable. A micro USB cable. Q: Can I use Gen 1/Gen 2 A50s with the new Base Station? If you use the A50 with a PC, you can customize how it acts and sounds with the Astro Command Center app. A: Your credit card may be charged one or two business days before your product ships. Currently, we do not have any additional colorways at this time. In short, it sounds good! Q: Will I be able to access voice chat on both PC and console at the same time? This will allow users to mix between chat and game sounds. Just gave up trying. Q: What’s included in the Mod Kit box? Neutral for accuracy across a range of media usages. Place the A50 Headset in the Base Station and make sure the charging lights turn on. It removes most light ambient noise, and works well with the TR Mod Kit microphone. Yeah, there is battery tech out there to prevent this now days. Q: My mic cuts out/is quiet/not working properly. The Xbox One Base Station uses different hardware for voice chat over USB than the PS4 Base Station to eliminate the need for a controller cable on the Xbox One. Q: Can I pass-through audio from the Base Station to a media center? The headset will power off and turn back on again. Q: Can I use the new A50 Mod Kit on the A40 TR Headset? – Make sure the Base Station is in PC mode (toggling the switch from Console to PC Mode). Q: Is the new Base Station compatible with any older A50 Headsets? Next, check your Noise Gate (Using the ASTRO Command Center). A: Nope. Tuned towards mids and highs for precise details. A: Yes, this can be done through the Device Settings Menu on your console. Astro A50 + Base Station – Performance Even shoddy software can't hide the fact that the Astro A50s are a stellar gaming headset. Best mode for all gamers – tuned for gaming by ASTRO’s audio experts. Step 3. Astro A50 Gaming Headset and Base Station 2019 Version Review. Cool! A versatile, must-have accessory for your Astro Gaming Headset. That means you … – If there is a prompt for an ASTRO Command Center update, click download. Q: Can I connect the headset wirelessly with my smartphone? Streaming: This is the lowest noise gate setting. Q: What is a Mod Kit? Experience legendary sound and performance without the … A: The base station is the biggest change between the latest A50 and the 2016 version. Q: Is the new Base Station compatible with any older A50 Headsets? – 1.0M TOSLINK OPTICAL CABLE. Older versions of the A50 are not compatible with the ACC software. – Access to the ASTRO Command Center for full customization of your audio experience. A: No. Upon shipment you will receive a shipping confirmation email including shipment tracking information. A: Some devices may not be able to be charged due to compatibility issues, and we cannot guarantee charging to any specific 3rd party device. Close. A: Console Mode is used when gaming on your Xbox One or PlayStation 4. The A50 has a 30' wireless range from the included base station and has up to a 15-hour battery life. People are reporting issues with audio being too quiet on the Astro A50 gen 4. A: No, due to the hardware incompatibility. A: I've had mine for over a year and I always leaved it plugged into the base station when not in use. Experience the performance and sound of ASTRO Audio V2 with the convenience and freedom that comes without wires. Dock your headset into the Base Station to re-sync it. However, you will not be able to utilize voice chat on your console while doing so. Q: Can I pair multiple A50 Headsets with a single Base Station? Pre-order items will ship as soon as they are in-stock. There are four Noise Gate options: try using a different Noise Gate option, and see if that helps. However, you would think a $300 headset would have some sort of tech to not over charge them. At most some manufacturers may advise you completely discharge once a month to exercise the battery. I'm torn between this too. To make setup easy, I've created a step-by-step plan for each platform: PC, PS4, and Xbox One. I leave them on the station. However, you will not be able to utilize voice chat on your console while doing so. The amber charge light on the headset should also light up. These are customizable using the ASTRO Gaming Command Center Software. A: First, check to see if the mic is properly positioned. Likewise the PS4 Base Station is not compatible with voice chat on the Xbox One. Simultaneously hold the "Game Button" and the "Adobe Button", Wait for about 10 seconds or until the lights on the "Base Station" blink, Note: Also try unplugging the base station from the USB before and/or after the above process, Leave them turned on while you attach them to the station. I've had mine for over a year and I always leaved it plugged into the base station when not in use. I finally found a good solution. – Under Audio settings set microphone to Headset microphone (ASTRO A50 Voice). Experience the performance and sound of ASTRO Audio V2 with the convenience and freedom that comes without wires. PC Mode is used while gaming on PC or Mac and while updating your Base Station and Headset with the latest firmware or custom EQ presets. i would suggest doing it, New comments cannot be posted and votes cannot be cast. I dont think it hurts them? A: Yes. The Base Station interfaces between your gaming system and your headset for voice chat and Surround Sound audio. Step 4. I wasn't sure if keeping the battery full all of the time would cause issues with holding a charge. No issues so far, it's a great headset. – Set ASTRO A50 Game headphones as the default audio device. A: The new A50 will have ACC compatibility via PC or Mac. Sometimes it goes weeks at a time without use because I only use it when I play MP games and I need to communicate with my party. Q: Why can’t I mix between voice and game? A: No. Q: What are the differences between the Console and PC modes? Posted by 2 years ago. You've just received your new Astro A40/A50 gaming headset. However you can use any 3.5mm audio cable on the AUX port located on the Base Station to inject your own tunes. STUDIO A micro USB cable. Programs such as Steam and games which rely on these settings to know where to output the voice chat to and which microphone to use. To do that, navigate to the Control Panel, then Manage Audio Devices located under Hardware and Sound. Ive had mine for a while and they have been totally fine. How To Connect Astro A40 Or A50 Headset To The Xbox Series X And Series S. I’ve had mine for over a year now and keep them on the base station the majority of the time, I can still get 16 hours out of them on a Saturday. Q: Will I be able to get game audio from my console while using Ventrilo/Skype/etc on my PC for chat? Likewise the PS4 A50 is not compatible with voice chat on the Xbox One. Q: Can I use the Base Station to charge portable devices, such as my smartphone? Q: Will the new A50 work with my TX Transmitter? I'm glad I'm not the only one that has issues trying to get the headset to charge in the dock, feel like a fucking idiot sometimes haha. A: When paired successfully, you should see Battery Status bars light up on the Base Station. Both the PS4 and Xbox One A50s are MAC and PC compatible. Q: Does the new A50 work with the ASTRO Command Center Software? A: There are 3 customizable EQ presets: ASTRO – Set speakers to Headset Earphone (ASTRO A50 Voice). Maybe if I only play for an hour or two I won’t put them back up to charge, but if I’m down 1 or 2 battery bars I always put them on the station and leave them for extended amounts of time. Since the update it works perfect and I don't have to toggle the switch. Stay tuned to our Social Channels for the latest ASTRO updates. Q: Can I use the Xbox One A50 Wireless + Base Station with my PS4, or vice versa? Experience legendary sound and performance without the inconvenience and restrictions that come with wires. Q: Is a controller cable necessary for connecting the new A50 with the Xbox One controller? This year, Astro has … Once they go down to 2 or 1 bar, I'll put them on the charger.. A: No, the headset does not have Bluetooth connectivity. Sometimes it goes weeks at a time without use because I only use it when I play MP games and I need to communicate with my party. For users with multiple gaming platforms, standalone Base Stations can be added to your set-up to enable cross-compatibility. For music and movies. You can also use either version with your PC. The cradle is used to charge and pair your headset when your headset is not in use. Xbox one/PC compatibility - can use the PlayStation 4 A50 wireless headset with an Xbox one or PC with the base station Astro command center software - the free gastro command center software gives gamers complete control over their Audio experience, which includes voice communication and game Audio settings. Q: What are the 3 default EQ settings? Voice chat will be a no no without the transmitter. Q: Will there be more colorway options for the Base Station in the future? The A40 is a wired… It also stores your 3 custom EQ settings and can be used to modify the Noise Gate, microphone levels, and other device settings through the ASTRO Command Center. I use a 3 meter usb charging cable from the base station to the headset, so the headset can be used while charging. The ASTRO A50 Wireless Headset for Xbox One, PC, and Mac delivers top-of-the-line acoustics, ergonomics, and durability that professional gamers demand. The A50 Wireless + Base Station for Xbox, delivers top-of-the-line acoustics, ergonomics, comfort and durability that gamers and streamers demand. Yes, you can use both with PlayStation 4, Xbox One and PC, however, you might have to tweak the settings to get mic and audio support. Q: Will the new A50 work with my USB TX? The amber charge light on the headset should also light up. The ASTRO A50 Wireless Headset for Xbox delivers top-of-the-line acoustics, ergonomics, and durability that professional gamers demand. A: Nope. However, we are always working on great new products. It also stores your 3 custom EQ settings and can be used to modify the Noise Gate, microphone levels, and other device settings through the ASTRO Command Center. I charge my A50 all the time and it hasn't overcharged or anything. I use both the Arctis 9X and the A50s and man the A50s are amazing! Q: What does the Base Station do? Pairs and charges your A50 Wireless Headset. Experience Absolute Immersion with the A50 Wireless + Base Station for Xbox. Currently, we do not have any additional colorways at this time. Q: Can I use the Xbox One/PC Headset with the PS4/PC Base Station, or vice versa? 51. Q: When will I be charged? Due to the hardware difference, this means the Xbox One Base Station is not compatible with voice chat on the PS4 console. Precise bass for immersion. I do the same. For users with multiple gaming platforms, standalone Base Stations can be added to your set-up to enable cross-compatibility. Ideal for streamers and pro gamers. A: Non-pre-orders ship within 48 business hours from the time the orders is placed (as long as it is in stock). Depending on which version of the A50 you get, you can use the headset with the PlayStation 4 or Xbox One. A: Just curious what everyone does with their Astro a50's? A: You can use the ASTRO Command Center to modify any preset EQ mode. You can also use either version with your PC. A: A few of the new features include: – The flip to mute microphone has been redesigned to be more adjustable, – Fully wireless on both Xbox One and PS4 (No chat cable required), – Newly designed Base Station with LED status display and magnetic charging cradle, – Optional ability to change your ear pads and headband pad to leather via the A50 Mod Kit (Sold Separately and only compatible with new generation A50). Q: How do I dock the A50 Wireless Headset to the Base Station? A: This will allow users to mix between chat and game sounds. The Xbox One/PS4 specific technology is part of the Base Station. You will not be charged for multiple shipments. What if you dont use them for days at a time? It would be great to see Astro implement some type of fast charging to the next generation of A50 headsets. By adding a noise gate to the side tone it eliminates external sounds from entering into the headset. The Base Station can be linked with a 3.5mm audio device or smartphone via the AUX port to inject your own sound track or phone calls. Make sure it is seated correctly (Microphone should be in microphone slot on the left). Balanced mids and highs for the optimal gaming audio experience. A50 Wireless Headset + Base Station Xbox /PC . When I am not using them I rotate them and put them back on the charging stand, that way they don't charge. The MixAmp Pro TR does not have a wireless transmitter. Step 5. Q: How much does a standalone Base Station cost? Here's what you need to do to keep enjoying your favourite headsets! Tuned towards mids and highs for precise details. The A50 Wireless Headset is not console-specific, and can be paired with either version of the Base Station. Your one source for all things Xbox on Reddit! Q: Can I use the new A50 with the MixAmp Pro TR? When not on my head - they're on the base station. What gives? As noted above you can use a PS4 version of the A50 Headset on an Xbox One Base Station without issue, and vise-versa. 339.98 $ … ASTRO Gaming has had a fantastic year so far. Due to the hardware difference, this means the Xbox One A50 is not compatible with voice chat on the PS4 console. Q: Can I purchase a standalone Base Station? – Go into Audio Options for the chat program of choice. Yes! Q: Does the A50 work with USB hubs? Found here. – When the ASTRO Command Center is launched, there may be a prompt to connect an ASTRO Gaming device if the Base Station is not in PC Mode. Q: Can I answer a phone call with the new A50? Q: I have two or more users signed in on the Xbox One/PS4. At the same time, hold down the Game button which is also located on the right ear cup for 15 seconds. The Base Station interfaces between your gaming system and your headset for voice chat and Surround Sound audio. Ensure it’s close to your mouth: we recommend placing it as close to your lower lip as possible. The A50 Wireless Headset is not console-specific, and can be paired with either version of the Base Station. Q: How do I set up my A50 for Skyping/TeamSpeak/Mumble/Vent on PC? They released their first controller with the C40 TR controller, then followed that the A40 TR Headset + MixAmp Pro TR, and now the A50 Wireless Headset + Base Station is here, and a perfect way to finish the year strong. Can I use the Base Station to charge portable devices, such as my smartphone? A: A collection of components designed to improve noise-isolation with swappable synthetic leather ear cushions and a padded synthetic leather headband. Before you can use it, you'll have to set it up first. A: No. astro a50 base station not turning on Home; About; Contacts; FAQ If there are any issues, try plugging directly into a PC to see if that remedies the issue. A gallery of small improvements push the A50 … A: – Ensure ASTRO A50 Game is set as the default USB audio device. A: Nope. Precise bass for immersion. Shipping dates will vary by product. A: $100 USD. You can swap by re-pairing the headset with the new Base Station by dropping it into the Base Station cradle. Older versions of the A50 are not compatible with the ACC software. Please check out our detailed instructions on how to dock your A50 Wireless Headset here. – Make sure the Base Station is in PC mode (toggling the switch from Console to PC Mode). However, either version of the Base Station can be paired with either console via Optical cable for Surround Sound audio. If both are plugged in, the optical input is prioritized. Optimizes surround sound performance as too much bass can cause spatial distortion. Q: How do update my firmware? Q: What kind of USB cable is used to power the Base Station? A: Yes! If you placed your order through Paypal, you will be charged immediately upon purchase. Both the PS4 and Xbox One A50s are MAC and PC compatible. Q: Can I use the Xbox One/PC Headset with the PS4/PC Base Station, or vice versa? The Lightning Bolt on the front of the Base Station display will light up red when in Console Mode, and white in PC Mode. The microphone attached to the headset is flexible and can be moved easily without the fear of … The Astro A50 can best be described as the opposite: large, premium, glued to whatever gaming station or home theatre you put them in, and sporting a range of specialized options. about once a month, i drain the battery all the way down and recharge it. If the charging light doesn't begin to flash, just push down on the headset a bit for a second or two. The result is a light, comfortable fit you can wear for long play sessions. A: No, the Base Station only supports one or the other. Orders containing both pre-ordered and in-stock merchandise will be shipped separately in an effort to deliver your product as quickly as possible. A: Only one headset can be paired with a single Base Station. Where you see a product listed for pre-order, we also state an expected in-stock date. I understand you are experiencing issues with your A50 + Base Station. A: Yes. Is it possible to assign the Base Station to a certain user for voice chat? If I use them and still have at least 3 bars left, I'll set them to the side. Can I ask why? The Base Station can be linked with a 3.5mm audio device or smartphone via the AUX port to inject your own sound track or phone calls. Xbox One & PlayStation 4 Compatibility Love the headphones minus the echo in parties some times. The new A50 is fully wireless. FYI make sure you keep the firmware updated as much as you can. Q: What kind of USB cable is used to power the Base Station? Are we supposed to leave them on the base station when their off or do we put them off to the side and drain the batter once and a while? Astro recommends either using your TV’s optical audio output, or connecting an HDMI splitter or audio converter with an optical audio output in between the PS4 and your TV. com/acc. Multiple shipping confirmation emails will be sent for purchases with in-stock and pre-ordered items. Likewise the PS4 A50 is not compatible with voice chat on the Xbox One. Completely discharging batteries nowadays has no benefits and some negatives. A: Please note that you will see an authorization charge (for the amount of your order total) on your credit card statement from the time of purchase until your order ships. Q: Can I use Speaker Tags on the new A50? Again, you can use the A50s with a USB charging wire (not provided) connected to the base station in “wired charging” mode, so you won’t ever be without a headset when the battery dies. Q: What is the difference between USB Game and USB Voice? The cradle is used to charge and pair your headset when your headset is not in use. A: The Xbox One/PS4 specific technology is part of the Base Station. Q: Does the new A50 provide Surround Sound over USB on PC? What can I do to troubleshoot? Due to the hardware difference, this means the Xbox One A50 is not compatible with voice chat on the PS4 console. To do this, hold down the Dolby button located on the back of the right ear cup. A: Yes! PC. The A50's dont use the normal astro mix amps, they use a wireless transmitter for the A50's only. USB Voice can still be used for chat. Q: How can I customize my EQ modes? I was a few versions behind and had an issue when I would turn my xbox on for the first time that day I had to switch the base station from Xbox to PC then back to Xbox for it to recognize the mic. You can purchase additional cables on our website. – Set ASTRO A50 Voice as the default communications device. For music and movies. doing that helps the battery keep a better charge. Provides clear Dolby Digital Surround Sound across all platforms. – You will also want to ensure that the ASTRO A50 Mic is set as the default recording device, not A50 Line Out, unless you are intending to stream. A: Yes, but results will vary depending on the quality of the USB hub being used. Best mode for all gamers – tuned for gaming by ASTRO’s audio experts. Q: Can I charge the new A50 while gaming? I also never place the headset into the base station for charging, because the seating areas on the base station for the headset are trash and definitely not worth the everyday annoyance, so I now only use a usb to micro usb cable for charging. A: No. A: There are 3 device distinctions: – USB Game Playback device – this is the game audio, – USB Game Line Out Recording device – this is the stream port, – USB Voice device – this is the incoming and outgoing chat. Now that you are hooked up to the PC, and your headset is connected, the ASTRO Command Center will prompt you to update your firmware for both the headset and the Base Station. These can be selected using the ASTRO Gaming Command Center Software. If your order contains both pre-ordered and in-stock merchandise, you will see multiple settlements – each charge to represent the cost of the shipped merchandise. Q: Can I use USB Game and Optical at the same time? The A40 line of headsets are open-back and have a microphone that’s superior to the Astro A50’s. Experience legendary sound and performance without the inconvenience and restrictions that come with wires. – Install the ASTRO Command Center by following the on-screen prompts, and launch it. Once synced together, you will see the LED lights on the front of the Base Station will starting Blinking. A: I've had mine for over a year now and love them. – Ensure ASTRO A50 Game is set as the default USB audio device. I plug move in via USB cable now, takes me quite a few tries to get it charging in the base station. I like to drain batteries all the way down until they need to be charged. The ASTRO A50 Wireless Headset for Xbox One, PC, and Mac delivers top-of-the-line acoustics, ergonomics, and durability that professional gamers demand. Experience Absolute Immersion with the A50 Wireless + Base Station. A: There are a few steps to this process: – Download the ASTRO Command Center. The first thing you should do is a hard reset on your headset. The A50 Wireless + Base Station for Xbox/PC delivers top-of-the-line acoustics, ergonomics, comfort and durability that gamers and streamers demand.
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